Powerful Chatbot Design Platform

Simple and Intuitive Interface

An intuitive, visual interface that requires no programming skills. Create scenarios for customer service, marketing, and more, design diverse interaction flows, and meet your needs instantly.

More Than 40 Chatbot Features

Rich chatbot applications with over 40 features, including triggers, actions, and conditions. Use carousels, image carousels, and image maps to easily create diverse interaction scripts.

Multi-Channel Management and Redirecting

Easily apply the same chatbot flow to more than 10 different channels, including LINE, Facebook, Instagram, and more, for unified management. No matter which platforms your business operates on, you can manage them efficiently through a single chatbot.

Increase Interaction and Conversion Rates

Use chatbots to create various creative interactions, from tagging segmented audiences to sending coupons. These features not only enhance the quality of customer interactions but also help you more accurately target your audience and achieve your marketing goals.

API and Webhook

24/7 Support

Customizable Answers and Complete Control

Any Language, Anytime, Anywhere

Try Simple Examples

Creating a chatbot is no longer daunting. With a visual interface, you can quickly build customized bots for different scenarios, such as sending information about store locations, business hours, or special offers to customers, or guiding customers through segmented applications. In just a few clicks, you will have a 24/7 customer service representative working for you.

✨ Unleash your boundless creativity.

Let AI help you achieve more possibilities

Fast and Accurate

Integrating the latest LLM models, capable of handling a variety of issues more efficiently and accurately, providing instant solutions. This not only helps businesses save human resources and time but also improves efficiency and customer satisfaction.

Secure and Reliable Answers

Built-in multiple protection measures to ensure that responses are based solely on your provided knowledge base, product catalog, and other content. Responses are generated based on reliable data sources, ensuring accuracy and credibility.

Seamless Human Handoff

For complex issues, you can set up trigger mechanisms or scenarios where, upon detecting specific keywords, the user is automatically transferred to live customer service, ensuring the best service experience.

Integrate All Processes and Journeys

Seamlessly integrate with other bots, triggers, conditions, and rules, allowing you to easily create powerful no-code automation for customers and team members. All these features are centralized in one convenient place, making it easy to manage and configure automated workflows.

Suitable for all industries.

Integrate chatbots into your existing business model and seamlessly incorporate them into daily operations, bridging the gap between businesses and customers. This not only improves operational efficiency but also enhances the customer experience.

Retail

Provide 24/7 customer service, answer FAQs, handle order inquiries and returns, and recommend products based on customer preferences and purchase history to boost sales. Chatbots can also collect customer feedback to help businesses improve products and services.

Healthcare

Chatbots can provide patient support, answer common health questions, and integrate with third-party systems to schedule appointments, reducing the burden on medical staff. They can also remind patients to take medication, record symptoms, assist with health management, and offer personalized health advice.

Finance and Insurance

Assist customers with account balance inquiries, transaction history, and financial products through API integration, providing instant service. Chatbots can also offer financial advice based on customers’ financial situations and goals, enhance security by monitoring suspicious activities, and notify customers of unusual transactions promptly.

Pair with live chat for more diverse conversations.

Quickly create a powerful assistant for your website using the features we provide.

Conversation Script

Quickly guide customers into scenarios through a no-code interface based on conversation contexts.

Knowledge Base Integration

Integrate knowledge base articles to directly search and reply to customer inquiries.

Carousel Messages

Send multiple cards in a horizontal scroll format in one conversation box.

Domain Locking

Independently set a trusted domain list for FIRST LINE, and live chat will only appear on these domains.

Social Media

Supports not only FIRST LINE’s live chat but also platforms like LINE, Facebook Messenger, Telegram, and more.

Quick Reply Options

Send up to 13 quick buttons at once, which disappear after being clicked or replied to, helping to create a streamlined question flow.

Chatbot

Answer questions, accelerate sales, your helpful assistant.

Create a brand-exclusive chatbot